Salesforce and Google Cloud Expand Partnership with Gemini on Agentforce

Salesforce (NYSE: CRM) and Google Cloud (NASDAQ: GOOGL) have deepened their strategic alliance, integrating Google’s advanced Gemini models into Salesforce’s Agentforce platform. This collaboration offers businesses enhanced flexibility to build and deploy customised, AI-powered agents while leveraging secure, real-time data.

Key Benefits:

• Enhanced AI Capabilities:
  The integration of Gemini into Agentforce enables multimodal AI functionality, empowering agents to process images, audio, and text for smarter interactions.

• Seamless Data Integration:
  Utilizing Salesforce Data Cloud and Google BigQuery’s zero-copy technology, customers gain unified, secure access to their enterprise data—fueling more accurate and context-aware AI responses.

• Robust, Enterprise-Grade Infrastructure:
  Salesforce’s platform will run on Google Cloud’s AI-optimised infrastructure, ensuring high performance and scalability for mission-critical applications.

• Increased Customer Choice:
  This expanded partnership allows businesses to select the best AI models and data strategies for their needs, supporting faster deployment of innovative, autonomous solutions.

This partnership expansion positions both Salesforce and Google Cloud at the forefront of the AI revolution, offering a future-proof solution for enterprises looking to accelerate digital transformation and improve customer engagement.

(Sources: investing.com, reuters.com)