An advanced AI partnership between NVIDIA and Salesforce was launched, with the goal of creating interactive avatar experiences and autonomous agents for the company. The NVIDIA AI platform, which combines accelerated computation and AI software, with the Salesforce Platform and Agentforce will be combined by the firms to enable optimised predictive and generative AI processes.

The sales, support, marketing, and IT teams who depend on the industry-leading Salesforce CRM as the single location for all of their customer data will benefit from fresh insights and increased productivity made possible by this partnership between Agentforce agents and Salesforce.

Organisations will be able to use next-generation AI and data capabilities with Salesforce and NVIDIA thanks to the Salesforce Platform and Agentforce, a revolutionary suite of tools for creating and customising agents that includes a library of pre-built agents. Through this new partnership, Salesforce clients will be able to differentiate themselves from competitors and get faster returns on their AI investments.

With NVIDIA NeMo for model customisation, NVIDIA NIM microservices, and Salesforce's AI-powered predictive and generative technologies, all included in the NVIDIA AI Enterprise platform, businesses should experience improvements in AI platform performance and model throughput to boost efficiency and effectiveness of interactions across industries.

The partnership will improve AI capabilities by speeding up processing in Salesforce Data Cloud, which combines and harmonises structured and unstructured customer data instantly, in addition to providing sophisticated AI capabilities. Salesforce users may quickly and easily connect to their corporate data with Data Cloud's "Zero Copy" capabilities. Agentforce can then get this data for analysis and action.

The full-stack accelerated computing platform from NVIDIA will maximise computational resources, resulting in faster insights and enhanced AI platform performance.

In addition, the partnership between NVIDIA and Salesforce represents a significant technological development, giving companies the means to leverage data at a never-before-seen speed and efficiency.

Finally, with their collaboration, NVIDIA ACE—a grouping of digital human technologies—along with NIM microservices and Agentforce will see the future of AI agent avatars. By using multi-modal AI models for speech recognition, text-to-speech conversion, and contextual visual answers, these AI-powered avatars will provide more engaging, human-like interactions when clients or staff connect with Agentforce agents.

Furthermore, organisations may anticipate having access to NVIDIA's cutting-edge digital human capabilities through Agentforce's out-of-the-box agent experiences and NVIDIA NIM Agent Blueprints, which facilitate customers' easy and speedy creation and deployment of agents.

(Sources: investing.com, reuters.com)